Providing Solutions That Create Lasting Impact
HAT Management was founded by a team of experienced professionals driven by the principles of Honesty, Positive Attitude, and Transparency—the foundation of our success. With deep expertise in the hospitality, retail, and restaurant industries, we bring proven leadership, attention to detail, and performance-driven strategies to every operation.
Our versatile team provides strategic support and direction, ensuring systems improvement and operational excellence. Through a collaborative and results-focused approach, we consistently deliver measurable success in revenue growth, profit margins, guest satisfaction, and team engagement. Our passion for continuous improvement and commitment to precision allow us to exceed industry standards and drive exceptional results for our stakeholders.
Property Highlights
We take pride in successfully managing our own businesses across various industries. Our team provides expert management services to ensure growth, efficiency, and long-term success while achieving our goals.
Hotels
We proudly own and operate a diverse portfolio of trusted hotel brands, including Hilton’s Hampton Inn, Marriott’s Fairfield Inn, and Choice Hotels’ Comfort Inn. With a focus on guest satisfaction and operational excellence, our hospitality team ensures each property delivers a consistent, high-quality experience for every traveler.
Retail
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We own Red, Wine & Brew, a premier retail chain offering an extensive selection of fine wines, craft beers, and premium cigars. Our Mentor, Ohio location features The Lounge, an adjoining bar and restaurant with a diverse menu and live entertainment, as well as The Loft, an elegant banquet hall with on-site catering for events. Additionally, our Westlake location serves as a state liquor agency, offering a wide variety of spirits alongside our diverse selection of wines, beers, and cigars.
Meet Our Team
Sam Shah
Chief Executive Officer
Sam, an entrepreneur since he was 17, moved from India in 1992. He has built and grown multiple businesses from the ground up by fostering strong leadership, embracing change, and delivering high standards, all while valuing family, travel, and a balanced life.
Bob Zeman
Chief Operating Officer
Bob, a hospitality veteran with over 20 years of experience, oversees daily operations at HAT Management. He leads teams to align assets with company values, deliver strong financial results, and create exceptional guest experiences while enjoying sports, travel, and poker in his downtime.
Eric Frantz
Chief Financial Officer
Eric, with a diverse background in hospitality management, revenue operations, and real estate development, oversees financial accountability, performance tracking, and profitability goals at HAT Management, while enjoying rural living, travel, and time on his 30-acre sustainable ranch with his wife Diane.
Melissa Read
Administrative Assistant
Melissa, with over 15 years of experience in bookkeeping and finance, manages daily sales postings, payroll processing, and monthly bank reconciliations at HAT Management, while balancing life in Mentor, Ohio with her husband and three children, and running a non-profit youth soccer club as head coach of a girls' travel team.
Aras Shah
Business Development
Aras, working in business development at HAT Management, supports a variety of projects across the company. His responsibilities include assisting with operations, coordinating initiatives, and helping ensure day-to-day business runs smoothly. Outside of work, he enjoys golfing, spending time with his dog, and studying.
Featured Employment Opportunities
Explore the current employment opportunities available at H.A.T Management.
Executive Housekeeper
Hampton Inn - Mentor
The Executive Housekeeper will oversee the planning, direction, coordination, and execution of all activities and personnel within the housekeeping and laundry departments. This role is key to maintaining the highest standards of service and cleanliness, ensuring a welcoming and comfortable environment for all guests. Adherence to the principles of Honesty, Attitude, and Transparency (HAT) is essential for success in this position.
Executive Room Attendant
Comfort Inn painesville
The Executive Room Attendant plays a key leadership role in overseeing the housekeeping department, ensuring high standards of cleanliness, guest satisfaction, and team performance aligned with the hotel’s core values of Teamwork, Attitude, Communication, and Action. The ideal candidate is professional, positive, dependable, and dedicated to upholding brand standards while fostering a supportive and respectful work environment.
Wine Specialist
Red, Wine & Brew - Chesterland
The Wine Specialist at Red, Wine & Brew is responsible for managing wine, soda, and related product sales, merchandising, and ordering in a fast-paced retail setting, averaging 30+ hours per week including evenings and weekends. This role balances administrative tasks with customer-facing responsibilities, requiring professionalism, strong organizational skills, and a commitment to excellent service and workplace values in a dynamic, fun environment.
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